/* Ouvidoria v3 — AJUSTES_ouvidoria.md */

body.cmsfc-v3.cmsfc-ouvidoria-page .cmsfc-page-body {
  padding-bottom: 0;
}

body.cmsfc-v3 .cmsfc-ouvidoria {
  padding: clamp(28px, 4vw, 40px) 0 clamp(48px, 6vw, 72px);
  display: flex;
  flex-direction: column;
  gap: 20px;
}

body.cmsfc-v3 .cmsfc-ouvidoria__actions {
  display: grid;
  grid-template-columns: 1fr;
  gap: 20px;
  align-items: stretch;
}

@media (min-width: 900px) {
  body.cmsfc-v3 .cmsfc-ouvidoria__actions {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 1fr);
  }
}

body.cmsfc-v3 .cmsfc-ouvidoria-register {
  display: flex;
  flex-direction: column;
  gap: 12px;
  padding: clamp(22px, 3vw, 36px);
  border-radius: 20px;
  background: var(--color-primary);
  color: #fff;
  box-shadow: 0 8px 24px rgba(7, 42, 115, 0.18);
  min-height: 100%;
}

body.cmsfc-v3 .cmsfc-ouvidoria-register__kicker {
  margin: 0;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: #c9d6ff;
}

body.cmsfc-v3 .cmsfc-ouvidoria-register__kicker .ms {
  font-size: 18px;
}

body.cmsfc-v3 .cmsfc-ouvidoria-register h2 {
  margin: 0;
  font-size: clamp(26px, 3.2vw, 36px);
  font-weight: 800;
  line-height: 1.1;
  color: #fff;
}

body.cmsfc-v3 .cmsfc-ouvidoria-register__text {
  margin: 0;
  font-size: 17px;
  line-height: 1.6;
  color: #e6edff;
  flex: 1;
}

body.cmsfc-v3 .cmsfc-ouvidoria-register__btn {
  margin-top: auto;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 52px;
  padding: 0 22px;
  border-radius: 10px;
  background: #fff;
  color: var(--color-primary-dark);
  font-size: 16px;
  font-weight: 700;
  text-decoration: none;
  align-self: flex-start;
}

@media (max-width: 719px) {
  body.cmsfc-v3 .cmsfc-ouvidoria-register__btn {
    width: 100%;
    align-self: stretch;
  }
}

body.cmsfc-v3 .cmsfc-ouvidoria-register__btn:hover {
  color: var(--color-primary-dark);
  box-shadow: 0 0 0 2px #f5b400;
}

body.cmsfc-v3 .cmsfc-ouvidoria-consult {
  display: flex;
  flex-direction: column;
  gap: 12px;
  padding: clamp(22px, 3vw, 32px);
  border-radius: 18px;
  background: var(--color-surface);
  box-shadow: var(--cmsfc-shadow-card);
  min-height: 100%;
}

body.cmsfc-v3 .cmsfc-ouvidoria-consult__head {
  display: flex;
  align-items: center;
  gap: 12px;
}

body.cmsfc-v3 .cmsfc-ouvidoria-consult__icon {
  width: 48px;
  height: 48px;
  border-radius: 12px;
  background: #eef3ff;
  color: var(--color-primary);
  display: flex;
  align-items: center;
  justify-content: center;
  flex: none;
}

body.cmsfc-v3 .cmsfc-ouvidoria-consult__icon .ms {
  font-size: 26px;
}

body.cmsfc-v3 .cmsfc-ouvidoria-consult h2 {
  margin: 0;
  font-size: clamp(22px, 2.6vw, 26px);
  font-weight: 800;
  color: var(--color-primary-dark);
}

body.cmsfc-v3 .cmsfc-ouvidoria-consult__text {
  margin: 0;
  font-size: 15.5px;
  line-height: 1.55;
  color: #4b5778;
}

body.cmsfc-v3 .cmsfc-ouvidoria-consult__form {
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin-top: 4px;
}

body.cmsfc-v3 .cmsfc-ouvidoria-consult__field {
  margin: 0;
}

body.cmsfc-v3 .cmsfc-ouvidoria-consult__input-wrap {
  display: flex;
  align-items: center;
  gap: 8px;
  min-height: 52px;
  padding: 0 12px;
  border: 1.5px solid var(--color-border-input);
  border-radius: 10px;
  background: #fff;
}

body.cmsfc-v3 .cmsfc-ouvidoria-consult__input-wrap .ms {
  color: var(--color-primary);
  font-size: 22px;
  flex: none;
}

body.cmsfc-v3 .cmsfc-ouvidoria-consult__input-wrap input {
  flex: 1;
  min-width: 0;
  border: 0;
  outline: 0;
  font: 16px var(--cmsfc-font, inherit);
  color: #13204a;
  background: transparent;
}

body.cmsfc-v3 .cmsfc-ouvidoria-consult__input-wrap:focus-within {
  outline: 3px solid #f5b400;
  outline-offset: 2px;
}

body.cmsfc-v3 .cmsfc-ouvidoria-consult__error {
  margin: 0;
  font-size: 14px;
  color: var(--color-accent);
  font-weight: 600;
}

body.cmsfc-v3 .cmsfc-ouvidoria-consult__submit {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 52px;
  padding: 0 20px;
  border: 0;
  border-radius: 10px;
  background: var(--color-primary);
  color: #fff;
  font-size: 15.5px;
  font-weight: 700;
  cursor: pointer;
  width: 100%;
}

body.cmsfc-v3 .cmsfc-ouvidoria-consult__submit:hover {
  filter: brightness(1.05);
}

body.cmsfc-v3 .cmsfc-ouvidoria-consult__submit:focus-visible {
  outline: 3px solid #f5b400;
  outline-offset: 2px;
}

body.cmsfc-v3 .cmsfc-ouvidoria__facts {
  display: grid;
  grid-template-columns: 1fr;
  gap: 12px;
}

@media (min-width: 800px) {
  body.cmsfc-v3 .cmsfc-ouvidoria__facts {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    align-items: stretch;
  }
}

body.cmsfc-v3 .cmsfc-ouvidoria-fact {
  display: flex;
  gap: 12px;
  align-items: center;
  padding: 16px 18px;
  min-height: 100%;
  box-sizing: border-box;
  background: var(--color-surface);
  border-radius: 16px;
  box-shadow: var(--cmsfc-shadow-card);
}

body.cmsfc-v3 .cmsfc-ouvidoria-fact__icon {
  flex: none;
  width: 44px;
  height: 44px;
  border-radius: 12px;
  background: #eef3ff;
  color: var(--color-primary);
  display: flex;
  align-items: center;
  justify-content: center;
}

body.cmsfc-v3 .cmsfc-ouvidoria-fact__icon .ms {
  font-size: 24px;
}

body.cmsfc-v3 .cmsfc-ouvidoria-fact__title {
  display: block;
  font-size: 16px;
  font-weight: 700;
  color: var(--color-primary-dark);
  margin-bottom: 4px;
}

body.cmsfc-v3 .cmsfc-ouvidoria-fact p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.5;
  color: #4b5778;
}

body.cmsfc-v3 .cmsfc-ouvidoria__cards-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 20px;
  align-items: stretch;
}

@media (min-width: 960px) {
  body.cmsfc-v3 .cmsfc-ouvidoria__cards-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  body.cmsfc-v3 .cmsfc-ouvidoria-about,
  body.cmsfc-v3 .cmsfc-ouvidoria-channels,
  body.cmsfc-v3 .cmsfc-ouvidoria-carta,
  body.cmsfc-v3 .cmsfc-ouvidoria-reports {
    height: 100%;
    box-sizing: border-box;
  }

  body.cmsfc-v3 .cmsfc-ouvidoria-channels,
  body.cmsfc-v3 .cmsfc-ouvidoria-reports {
    display: flex;
    flex-direction: column;
  }

  body.cmsfc-v3 .cmsfc-ouvidoria-channels__call,
  body.cmsfc-v3 .cmsfc-ouvidoria-reports__actions {
    margin-top: auto;
  }
}

body.cmsfc-v3 .cmsfc-ouvidoria-about,
body.cmsfc-v3 .cmsfc-ouvidoria-channels,
body.cmsfc-v3 .cmsfc-ouvidoria-reports {
  background: var(--color-surface);
  border-radius: 18px;
  padding: clamp(22px, 3vw, 32px);
  box-shadow: var(--cmsfc-shadow-card);
}

body.cmsfc-v3 .cmsfc-ouvidoria-about h2,
body.cmsfc-v3 .cmsfc-ouvidoria-channels__title,
body.cmsfc-v3 .cmsfc-ouvidoria-reports h2 {
  margin: 0 0 12px;
  font-size: clamp(22px, 2.6vw, 26px);
  font-weight: 800;
  color: var(--color-primary-dark);
}

body.cmsfc-v3 .cmsfc-ouvidoria-about__lead {
  margin: 0 0 16px;
  max-width: 52ch;
  font-size: 16.5px;
  line-height: 1.65;
  color: #3a4566;
  text-wrap: pretty;
}

body.cmsfc-v3 .cmsfc-ouvidoria-about__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

body.cmsfc-v3 .cmsfc-ouvidoria-about__list li {
  display: flex;
  align-items: flex-start;
  gap: 8px;
  font-size: 15.5px;
  line-height: 1.45;
  color: #3a4566;
}

body.cmsfc-v3 .cmsfc-ouvidoria-about__list .ms {
  font-size: 22px;
  color: var(--color-primary);
  flex: none;
}

body.cmsfc-v3 .cmsfc-ouvidoria-channels__list {
  list-style: none;
  margin: 0 0 16px;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 14px;
}

body.cmsfc-v3 .cmsfc-ouvidoria-channels__list > li {
  display: flex;
  gap: 10px;
  align-items: flex-start;
}

body.cmsfc-v3 .cmsfc-ouvidoria-channels__list > li > .ms {
  font-size: 22px;
  color: var(--color-primary);
  flex: none;
}

body.cmsfc-v3 .cmsfc-ouvidoria-channels__label {
  display: block;
  font-size: 13px;
  font-weight: 600;
  color: #4b5778;
}

body.cmsfc-v3 .cmsfc-ouvidoria-channels__value {
  display: block;
  font-size: 15.5px;
  line-height: 1.45;
  color: #13204a;
}

body.cmsfc-v3 .cmsfc-ouvidoria-channels__value a {
  color: var(--color-primary);
  font-weight: 600;
}

body.cmsfc-v3 .cmsfc-ouvidoria-channels__call {
  width: 100%;
  min-height: 48px;
  justify-content: center;
}

body.cmsfc-v3 .cmsfc-ouvidoria-carta {
  display: flex;
  align-items: center;
  gap: 16px;
  padding: clamp(20px, 2.6vw, 28px);
  border-radius: 18px;
  background: var(--color-surface);
  box-shadow: var(--cmsfc-shadow-card);
  text-decoration: none;
  color: inherit;
  border: 1px solid transparent;
  min-height: 100%;
  box-sizing: border-box;
}

body.cmsfc-v3 .cmsfc-ouvidoria-carta:hover {
  box-shadow: 0 0 0 2px var(--color-primary), var(--cmsfc-shadow-card);
  color: inherit;
}

body.cmsfc-v3 .cmsfc-ouvidoria-carta__icon {
  flex: none;
  width: 52px;
  height: 52px;
  border-radius: 12px;
  background: #eef3ff;
  color: var(--color-primary);
  display: flex;
  align-items: center;
  justify-content: center;
}

body.cmsfc-v3 .cmsfc-ouvidoria-carta__icon .ms {
  font-size: 28px;
}

body.cmsfc-v3 .cmsfc-ouvidoria-carta__body {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

body.cmsfc-v3 .cmsfc-ouvidoria-carta__title {
  font-size: 20px;
  font-weight: 800;
  color: var(--color-primary-dark);
}

body.cmsfc-v3 .cmsfc-ouvidoria-carta__text {
  font-size: 15px;
  line-height: 1.45;
  color: #4b5778;
}

body.cmsfc-v3 .cmsfc-ouvidoria-carta__arrow {
  flex: none;
  font-size: 24px;
  color: var(--color-primary);
}

body.cmsfc-v3 .cmsfc-ouvidoria-reports p {
  margin: 0 0 16px;
  font-size: 15px;
  line-height: 1.55;
  color: #4b5778;
}

body.cmsfc-v3 .cmsfc-ouvidoria-reports__actions {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

body.cmsfc-v3 .cmsfc-ouvidoria-reports__btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 48px;
  padding: 0 16px;
  border-radius: 10px;
  font-size: 15px;
  font-weight: 700;
  text-decoration: none;
  text-align: center;
}

body.cmsfc-v3 .cmsfc-ouvidoria-reports__btn--primary {
  background: #eef3ff;
  color: var(--color-primary);
}

body.cmsfc-v3 .cmsfc-ouvidoria-reports__btn--secondary {
  background: #fff;
  color: #4b5778;
  border: 1.5px solid var(--color-border-input);
  font-weight: 600;
}

body.cmsfc-v3 .cmsfc-ouvidoria-reports__btn:hover {
  filter: brightness(0.98);
}

body.cmsfc-v3.cmsfc-ouvidoria-page .cmsfc-institutional-band.cmsfc-section {
  padding-top: clamp(48px, 6vw, 72px);
}

@media (max-width: 719px) {
  body.cmsfc-v3.cmsfc-ouvidoria-page .acess-container {
    left: 16px;
    bottom: 16px;
  }

  body.cmsfc-v3.cmsfc-ouvidoria-page [vw-access-button] {
    bottom: 16px !important;
    right: 16px !important;
    top: auto !important;
  }
}

/* Registrar / consultar manifestação */
body.cmsfc-v3.cmsfc-ouvidoria-form-page .cmsfc-ouvidoria-form__kicker {
  margin: 0 0 8px;
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--color-primary);
}

body.cmsfc-v3.cmsfc-ouvidoria-form-page .cmsfc-ouvidoria-form-page__main {
  width: 100%;
  max-width: none;
  margin: 0;
  padding: 8px 0 clamp(40px, 5vw, 56px);
  box-sizing: border-box;
}

body.cmsfc-v3.cmsfc-ouvidoria-form-page .form-ouvidoria,
body.cmsfc-v3.cmsfc-ouvidoria-form-page .form-consulta,
body.cmsfc-v3.cmsfc-ouvidoria-form-page .resultado-consulta,
body.cmsfc-v3.cmsfc-ouvidoria-form-page .ouvidoria-info-card,
body.cmsfc-v3.cmsfc-ouvidoria-form-page .ouvidoria-alert {
  width: 100%;
  max-width: none;
  box-sizing: border-box;
}

body.cmsfc-v3.cmsfc-ouvidoria-form-page .form-consulta,
body.cmsfc-v3.cmsfc-ouvidoria-form-page .resultado-consulta,
body.cmsfc-v3.cmsfc-ouvidoria-form-page .ouvidoria-alert {
  margin-bottom: 20px;
}

body.cmsfc-v3.cmsfc-ouvidoria-form-page .cmsfc-ouvidoria-form__consult .consulta-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 10px;
  align-items: stretch;
}

body.cmsfc-v3.cmsfc-ouvidoria-form-page .ouvidoria-page-header {
  display: none;
}

body.cmsfc-v3.cmsfc-ouvidoria-form-page .cmsfc-ouvidoria-form__footer {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  justify-content: flex-end;
  margin-top: 24px;
}

body.cmsfc-v3.cmsfc-ouvidoria-form-page .cmsfc-ouvidoria-form__consult .form-control {
  width: 100%;
  min-height: 48px;
  box-sizing: border-box;
}

@media (max-width: 560px) {
  body.cmsfc-v3.cmsfc-ouvidoria-form-page .cmsfc-ouvidoria-form__consult .consulta-row {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 719px) {
  body.cmsfc-v3.cmsfc-ouvidoria-form-page .acess-container {
    left: 16px;
    bottom: 16px;
  }

  body.cmsfc-v3.cmsfc-ouvidoria-form-page [vw-access-button] {
    bottom: 16px !important;
    right: 16px !important;
    top: auto !important;
  }
}